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MTN pisses me off again

Clearly the concept of customer is king is entirely foreign to MTN. Today I discovered a strange charge in my MTN statement. Upon enquiry I was told it is attributable to a subscription I entered into with a company called Samber Trading.I have indeed been receiving sms's containing scripture readings, but had no idea where these come from. Apparently I subscribed to this service. I called MTN to tell them I did no such thing. They told me their hands are tied, I need to call Samber Trading, which I did. Samber Trading call centre operators are so casual that it borders on downright rudeness. They told me they will cancel the subscription immediately; they even sent me an sms to confirm that. Now I asked MTN what this whole thing was about, to which they said, the subscription was between myself and Samber Trading. The problem here is that I have not subscribed anything with Samber Trading. I checked quickly on Hellopeter.com entries of this Samber Trading company, and they all were about customers complaining about the same thing as me. Answers given by MTN were non-committal. My contract expires in November, and I will not like to be seen closer to MTN again.

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